Key takeaways
- Newcomer Welcome plans, as of November 2026: $65 (60 GB), $85 (80 GB) and $95 (120 GB and US)
- For new permanent residents, students and workers who bring their own phone
- All Welcome plans include 1,000 long-distance minutes to select countries
- Regular 5G+ Complete plans have a 5-year rate plan price lock
- Telus charges $15 for a SIM; the CRTC is reviewing this charge
What does Telus offer newcomers?
Telus is one of the three large national carriers, with Bell and Rogers. It sells postpaid plans and has stores across Canada. Telus also owns Koodo and Public Mobile: see our Public Mobile review.
Features that do not depend on a promotion:
- Own national network with 5G+ speeds up to 2 Gbps where available.
- A newcomer program with Welcome plans, ordered online with an ID upload.
- Scam Protection on calls, texts and emails on its new 5G+ plans, through the My TELUS app.
- Unlimited Canada-wide talk and text and international texting.
- Phone financing through TELUS Easy Payment.
What are the Telus Welcome plans for newcomers?
On November 5, 2026, the Telus newcomer page listed three bring-your-own-phone plans. Prices are per month, before tax.
| Plan | Price | High-speed data | Extras |
|---|---|---|---|
| Welcome Essentials | $65 | 60 GB, then reduced speed | 1,000 long-distance minutes to select countries |
| Welcome Starter | $85 | 80 GB, then reduced speed | 1,000 long-distance minutes; international messaging |
| Welcome Plus | $95 | 120 GB, then reduced speed | 1,000 long-distance minutes; unlimited data, talk and text in the US |
The page’s terms list the “select countries” for the 1,000 minutes as India, China, Hong Kong, the United Kingdom, Mexico and Bangladesh. If you call another country, ask Telus about rates before you order.
Who qualifies for the Telus newcomer offer?
Telus says you must be a new immigrant to Canada. Its page names new permanent residents, international students and temporary foreign workers. You need:
- A valid passport
- One status document: a visa and Record of Landing, Confirmation of Permanent Residence (COPR), visitor record, work permit or study permit
- A Canadian address and a valid email address
- Your own Android or iOS phone (this is a bring-your-own-phone offer)
You upload photos of your ID and a selfie. Telus says to order no more than 2 weeks before you arrive, or right after. Processing usually takes 48 to 72 hours, and the plan starts on the date you pick. The SIM can be mailed to a Canadian address or picked up in a store. Family members who also qualify can be added. More on documents in ID for a phone plan.
How do Welcome plans compare with regular Telus plans?
On November 5, 2026, Telus’s regular bring-your-own-phone plans were, per month after a $10 discount that includes pre-authorized bank payments:
| Plan | Price | Data | Calling and roaming |
|---|---|---|---|
| 5G+ Select (Nationwide) | $70 | 60 GB | Canada only |
| 5G+ Complete, US Roaming | $75 | 100 GB | Canada and US; unlimited long distance to 27 destinations |
| 5G+ Complete, US-Mex Roaming | $90 | Unlimited | Canada, US and Mexico; 27 destinations |
| 5G+ Complete, International Explore | $100 | Unlimited | Canada and 68 destinations; long distance to the same 68 |
| 5G+ for Families | $60 | 15 GB | Canada only |
Worked example
Welcome Essentials gives 60 GB for $65. Regular 5G+ Select gives 60 GB for $70. The newcomer plan saves $5 a month, or $60 a year, and adds 1,000 long-distance minutes.
At the top end the picture changes. Welcome Plus is $95 for 120 GB with the US. The regular Complete US plan is $75 for 100 GB with the US, plus unlimited long distance to 27 destinations and a 5-year price lock. If you have Telus Internet, TV or Home Security, Telus says you save $15 a month on your first line. Compare these options with the mobile plan cost calculator.
What fees and limits apply at Telus?
- SIM charge: Telus says a $15 SIM purchase is required, for a physical SIM or eSIM. The CRTC asked Telus to explain why this is not a banned activation fee. As of November 5, 2026, we found no final decision. See the activation fee ban.
- After your high-speed data: Telus slows data to a maximum of 512 kbps for the rest of the billing cycle. There are no overage charges in Canada.
- US roaming on Complete plans: 5 GB a day at full speed, then up to 512 kbps.
- Easy Roam: from $5 a day outside included areas on Complete plans. On Select, Telus listed $16 a day in the US and $18 a day in over 200 destinations.
- Locked phones: a new phone may be locked for up to two business days under a temporary CRTC rule. See phone unlocking.
Does Telus have a family discount?
Yes. Telus says its Family Discount gives up to $15 off per line with 4 lines. Since June 26, 2025, its current 5G and 5G+ plans are eligible. The Voice plan is not. The plans page does not show the discount for 2 or 3 lines, so ask for a written quote. The newcomer page says eligible family members can be added to a Welcome plan. Totals across carriers are in family phone plans.
Who is Telus a good fit for?
- Newcomers who want a plan ready on arrival day and have their own unlocked phone.
- People who want stores and phone support.
- Travellers who want many countries included (International Explore covers 68).
Telus may not suit you if you want the lowest price. Its own prepaid brand, Public Mobile, costs less for similar data in Canada.
Current Telus offers
Offer as of November 5, 2026. Welcome Essentials $65, Welcome Starter $85 and Welcome Plus $95 a month, each with 1,000 long-distance minutes to select countries. Regular 5G+ Select ($70) and 5G+ for Families ($60) were marked as promotions. Telus’s pages show no end date for these prices. Providers change offers often; confirm on the provider’s site.
How we handle offers. Prices and offers on this page come from the carrier’s own website and were checked on November 5, 2026. They are before tax. Carriers change offers often, so confirm the details on the carrier’s site before you sign up. No carrier pays to be included or reviewed here. If a link on this page ever earns us a commission, we will label it next to the link.
Common questions
Does Telus have a newcomer plan?
Can I set up a Telus plan before I land?
What documents does Telus need from newcomers?
Does Telus charge for a SIM card?
Which countries get the 1,000 long-distance minutes?
Sources
- TELUS: newcomer bring-your-own-phone plans
- TELUS: bring your own phone plans
- TELUS: 5G+ phone plans
- CRTC: Telecom Regulatory Policy 2026-43, ban on fees that are a barrier to switching
- CRTC: Telecom Notice of Consultation 2026-155 (show cause on Bell, Rogers and Telus fees)
- CRTC: Telecom Notice of Consultation 2026-210 (device locking, temporary stay)