Key takeaways
- Services are free and funded by the Government of Canada (and Quebec, in Quebec)
- Most permanent residents and protected persons qualify, and some temporary residents
- Help includes language classes, job search, housing and forms
- Some services start before you arrive
- Find agencies with IRCC’s online search or by calling 2-1-1
What they offer
- Needs assessment: a settlement worker helps you plan your first steps
- Language classes: free English (LINC) or French (CLIC) classes, often with childcare
- Employment help: resumes, interview practice, mentoring and connections to employers
- Housing and forms: help finding a place and filling out applications
- Community connections: conversation circles, youth programs and social events
Who qualifies
Permanent residents and protected persons are generally eligible, and some temporary residents qualify for certain services. Canadian citizens usually aren’t eligible for federally funded programs, but agencies may run other programs open to everyone.
Services before you arrive
If you’ve been approved for permanent residence, you can often start with pre-arrival services online: job search help, credential advice and orientation, before you leave home.
Tip: Register for pre-arrival services as soon as you get your approval. They’re free and fill up.
How to find an agency
- Use IRCC’s “Find free newcomer services near you” search
- Call or text 2-1-1 in most provinces
- In Quebec, the provincial government runs its own newcomer services
General information. Search for services on IRCC’s newcomer services finder.
